1737 Peer Support

When you phone 1737 you now have the option to talk to someone with lived experience of wairangi/mental distress who is trained to provide tautoko/support.

If that sounds like something you’d like... phone 1737 and when you do, select the ‘peer support’ option in the first stage of the call.

What is “peer support”?

The 1737 Peer Support workers you’ll talk with have been there. We have experienced similar life pressures to you and can share with you how we have made things work for us.

We want to hear your story. We’ll awhi/support you to make some sense of your own experiences. We want to share what we’ve learnt. We think people who have ‘been there’ have something meaningful to share with each other.

What do you need to know?

The service is completely free and confidential.

1737 Peer Support operates a little differently from the existing 1737 counsellor support:

  • 1737 Peer Support operates daily, but just between 2pm-10pm. (However, 1737 counsellors are still as always available 24/7).
  • You need to phone 1737 and talk directly to a 1737 Peer Support team member. You cannot have a text conversation with a peer support worker.

Who are the Peer Support team?

1737 Peer Support is staffed by trained peer support workers from Mind&Body. They are experts in supporting people with lived experienced of wairangi/mental distress.